Causes and Solutions for NordVPN Connection Issues on Android

“NordVPN Won’t Connect on Android!”

Are you experiencing this issue?

With NordVPN, you can encrypt your internet traffic and safely use public Wi-Fi.

Additionally, by changing your IP address, you can bypass geo-restrictions and watch content from other countries.

VPNs are also useful for getting a cheaper YouTube Premium subscription by taking advantage of regional pricing.

This article summarizes the causes and solutions for NordVPN connection issues on Android.

Causes and Solutions for NordVPN Connection Issues on Android

Let’s go over the possible causes and solutions when NordVPN won’t connect on Android.

The common reasons that apply to all devices include:

1. NordVPN subscription has expired
2. Unstable internet connection
3. VPN server issues
4. Outdated NordVPN app version
5. Required ports for NordVPN are not open
6. Security software interference

For more details, check out the next article.

If you are using Android, in addition to the above, check the following solutions as well.

Change the VPN Protocol to “OpenVPN”

In some cases, NordVPN may not connect due to the selected VPN protocol.

Try changing the VPN protocol in NordVPN settings to “OpenVPN (TCP)”.

Steps:

1. Open the NordVPN app
2. Tap the “Profile Icon” in the bottom menu → Tap the “Gear Icon” in the top right
3. Select “Protocol”
4. Choose “OpenVPN (TCP)”

Reinstall the NordVPN App

In some cases, NordVPN may not connect due to an app malfunction.

Try reinstalling the NordVPN app to resolve the issue.

Steps:

1. Open Google Play, search for “NordVPN,” and reinstall the app.
2. Press and hold the NordVPN app on the home screen.
3. Drag and drop it to “Uninstall” at the top of the screen.
4. When the message “Do you want to uninstall this app?” appears, tap “OK.”

You can also uninstall the NordVPN app by going to Settings → “Apps & Notifications” → “See all apps”, selecting NordVPN, and choosing Uninstall.

Change DNS Server

If you are using Wi-Fi, DNS settings may be causing connection issues.

Try adding the following DNS server addresses in your Android’s Wi-Fi settings:

• 103.86.96.100
• 103.86.99.100

Steps:

1. Open the Settings app.
2. Tap “Network & Internet” → “Wi-Fi.”
3. Select your current Wi-Fi network and tap the “Gear Icon” → “Edit (Pen Icon).”
4. Open Advanced Settings and change IP Settings to “Static.”
5. Enter:
   • DNS 1: 103.86.96.100
   • DNS 2: 103.86.99.100
6. Tap “Save” to apply the changes.

Reset Network Settings

If network settings are causing connection issues, try resetting the network settings on your Android device.

Steps:

1. Open the Settings app.
2. Tap “System” → “Reset Options.”
3. Select “Reset Wi-Fi, Mobile & Bluetooth.”

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How to Contact NordVPN

If you have tried all the solutions above and the issue is still not resolved, you may consider contacting NordVPN support.

NordVPN offers two ways to contact customer support.

If you need immediate assistance, using the chat support will allow you to receive real-time assistance.